Terms and conditions
Self Defence Academy Terms & Conditions
1. Membership Suspension:
- We offer the option to temporarily suspend your monthly payments for 1, 2, or 3 months.
- This allows for flexibility and convenience in managing your membership.
2. Membership Cancellation:
- To cancel your membership with Self Defence Academy, you must provide a written notice at least 30 days prior to your desired cancellation date. Email notifications are acceptable.
- Membership cancellation cannot occur before your first direct debit payment.
- No refunds will be issued for unused credit or unattended classes/training.
- If you cancel your direct debit without prior notice or before the first payment, a £20 admin fee (payable via bank transfer or cash) will be charged.
3. Rejoining after Cancellation:
- If you previously canceled your membership with 30 days’ notice and wish to rejoin, you won’t be required to pay the joining fee.
- Those who didn’t provide the required notice will be charged a £20 admin fee (payable via bank transfer or cash).
4. Membership, Annual Holidays, and Class Cancellations:
- We do not hold classes on Public/Bank Holidays.
- We take a two-week annual leave during the Christmas/New Year period and another two weeks during the summer holiday period. Dates may vary and will be communicated through our Facebook page and email newsletter.
- We do not refund partial membership payments for the following:
- Classes not attended.
- Occasional class cancellations due to weather, instructor illness, temporary location closures for maintenance/events, or similar circumstances.
- Classes suspended during holiday periods.
5. 3/6/12 Month Membership:
- A 3 Month Membership includes minimum 12 classes, regardless of when you start (whether at the beginning or partway through a month).
- A 6 Month Membership covers minimum 24 classes.
- A 12 Month Membership offers minimum 48 classes.
- Payments for these memberships are non-refundable.
6. Joining Pack:
- The Joining Pack, which includes groin protection, a gum shield, and a t-shirt, is provided only with the initial purchase of a 3/6/12 Month Membership for new members.
- Subsequent purchases of a 3/6/12 Month Membership will not include the Joining Pack.
- T-shirt sizes are available in standard men’s (unisex) sizing: S (ladies 8), M (10-12), L (14), XL (16-18), XXL (20-22).
- T-shirts and groin protection cannot be exchanged for hygiene reasons.
- We encourage you to try on the t-shirt upon receiving your pack and before the class begins.
7. Refunds:
- We do not offer refunds once payments have been made.
- This applies to all training sessions, weekly classes, seminars, workshops, or any other activities organized by Self Defence Academy, even if the student/member/payer changes their mind, cancels, or is unable to attend.